The Upstream Effect
In a perfect world, providers could help people get healthy and stay healthy by addressing all the conditions that affect overall health. It’s called an “upstream”...
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CE Opportunities
Below find courses from CMLearning Network & Certification 24/7 webinars, CCMC Code of Professional Conduct. You can also explore sessions you missed or revisit your favorite CCMC New World Symposium topics!
Looking for a specific topic? Use the Browse box below to enter keywords. Or, select the drop-down menu on the Categories listing.Purchase a webinar: Simply click on the topic and click purchase on the following screen! Once you purchase the material an email will be sent to you with the link to access it.
Disclosure: Purchase of these materials are NOT required for renewal, nor do they guarantee approval of renewal. All renewal applications are subject to meet the continuing education requirements and to be reviewed for re-certification as outlined in the CCM Renewal Guide.
Bringing care closer to the community, practice...
Case management must connect clients to the medical, social and community resources needed for optimal health. But payment gaps push case managers to work creatively...
Sticks, stones and intimidation: How to manage...
Bullying in health care can be an interprofessional team sport. Left unaddressed, it taxes team dynamics, lowers self-esteem and team morale and negatively impacts...
Listen and Lead: The Case Manager as Expert...
No two patients are alike, so creating a care plan that both improves patient health and helps them meet their personal goals is a nuanced art. But expert...
Cultural Awareness and Care for Those in Need
With millions of new immigrants coming to our country each year, the need for awareness and skill development to communicate and advocate for individuals in a...
Why Measure? Advancing the Value of Case...
Process, outcome and patient satisfaction measures are an integral part of the health care landscape. This session will address that essential question, and outline...
Ask the Right Questions: Patient Engagement as...
Patient engagement requires a patient who is ready to take action. But a serious diagnosis can produce a range of emotions in the patient--helplessness, anger and...
Escape Adulthood: Laughing Your Way to Less Stress
Healthcare professionals are some of the more stressed-out groups of workers, learning how to properly vent and process stress is critical for any case manager. Stress...
Bundle: Communication and Motivational...
This webinar will cover communication, why it is so important in the healthcare setting, methods of communication, how to communicate effectively, and barriers and...
Bundle: The Case Management Process: Parts 1 and 2
Case management is a collaborative process within the health and human services profession. While the roles of case managers may be different within each organization,...
Bundle: Behavioral Health and Health Literacy...
In this webinar we will cover issues that case managers should know about dealing with clients with behavioral health issues, how the behavioral health issues impact...
Will Value-Based Care Increase Your Value?
The Affordable Care Act accelerated broader societal trends, pushing adoption of value-based payment models that elevate measurement and leverage technology for more...
Creating a Culture of Health: Advancing...
Improving the health of populations is a national priority. For case managers, population health demands excellence in communication and patient engagement--and...
Coordinating the Coordinators: Opportunities,...
As the largest integrated health care system in the country, the VA was an early adopter of team-based care coordination and managing care transitions. This session...
High-Value Care: Understanding High-Need,...
The distance between acute care and a soft landing at home is becoming smaller. Under the Affordable Care Act, the CMS Innovation Center designated $500 million to...