Issue Briefs

Courses
Issue Briefs

Issue Briefs

The role of the professional case manager is changing rapidly. Health reform has called upon the industry to ensure that care delivered is efficient, effective, high quality and low cost. Never in our history has the role and the function of the professional case manager been more important. The expectations of today’s case manager are evolving and the experts in policy, research and industry are talking with the Commission about changes affecting case management practice.

The Commission’s Issue Briefs are offered as part of the CMLearning Network®. Each publication covers topics that are timely and relevant for today’s professional case manager. If you would you like a hard copy of an Issue Brief for your staff, or for use at a meeting, we can send you a limited amount at no charge. Simply make your request by filling out the form in the sidebar, and we'll be happy to send them to you.

CEs are not available for the viewing of Issue Briefs.

Transitions of care: How case managers mitigate risk for clients along the care continuum

No Longer a Novelty: Integrating primary care and behavioral health

Understanding health care financing in 2022: A primer for CCM and CDMS certificants seeking to improve health outcomes under value-based care

From illness and disability to optimal health: In different ways, CCMs and CDMSs help pave the path to healing

Burnout care: Where's your care plan? It's time to heal ourselves-and each other

Healthy People 2030: A tool to improve the health of clients

Long COVID and the workplace: Case managers and disability management specialists must prepare to support clients and educate employers

Baby steps: Enhancing your well-being—and that of your clients—is easier than you think

A better normal? The pandemic provided opportunities to transform the workplace, and many employers are ready to lead the change

Telehealth for at-risk populations: It’s so much more than the technology

Tips, tactics and strategies: How to foolproof your virtual encounters and protect your clients

Certified Case Managers® and client connections: Virtual care demands real presence

A call to action: Case managers can help build healthy, equitable communities

Build Resilience Personally and Professionally: Seven Strategies for Case Managers

The Epidemic Inside the Pandemic: We're dying from despair. Case managers can help.

Advocacy in the age of COVID-19: The ethical principles remain constant, but how do you apply them in this strange new world?

Becoming aware: Six things every case manager needs to know about dementia

Rethinking poverty: An evidence-based approach to treatment

It’s all about the client: How augmented intelligence brings AI to bear on the case management process

Same ethics, new context: Case managers must understand the new world of medical cannabis

Sharing the superpower: Mentors cultivate next-generation case managers through real-life stories and resources

Get Connected: To address social determinants of health, engage the client and the community

When everything is rarely enough: Palliative care and the power of asking the right questions

Cultivating moral resilience: Balancing heart and mind for a better practice and better you

21st Century Cures Act

Communicating for success: Case managers on transdisciplinary teams

Speak up, speak out: ﻿It's time for case managers to take on the bullies

Act with integrity and fidelity: Know the SCORe when ethical stakes are high

In the transition to value, case management builds the bridge to whole-person health

Engaging patients leads to better care and better outcomes: Here’s how

Empowered, engaged, equipped and enabled: Enabling the power of e-patients

Do the right thing: Excellence and ethics in case management

BUSTED! Three big myths—and the truth—about social workers and board certification for health care case management

What happened? How adverse childhood experience affects your clients' health

Redesign, align, communicate: Lessons from Geisinger’s case management system-wide transformation

Trends and challenges: Case Managers Tackle the Opioid Epidemic

Making hospital care management an organizational priority: Dartmouth-Hitchcock deploys case managers so patients are at the right place at the right time

P is for Portability: Want to engage patients? Help them obtain their own health data

What we talk about when we talk about dying: Case Managers and end of life conversations

The union of evidence with empowerment: Case Managers guide patients to wise choices

Measuring performance, earning recognition: How do case managers demonstrate their value?

Greater than the sum of the parts: Payer/provider collaboration improves outcomes and lowers Medicare costs for enrollees, due in large part to case managers

Building paths, demolishing walls: The challenge and necessity of integrating behavioral health and primary care

Foundational principles: Newly revised Code of Professional Conduct provides a framework for ethical, high-quality care

Theory Into Practice: Transitional Care Model's success demonstrates that evidence alone isn't enough

Changing roles and functions: What a professional case manager does is good for your health

Speak up, speak out: It's time for case managers to take on the bullies