Speaker:
Tamara Burdon, RN-BC, BSN, CCM, IQCI

Description:
By 2025 over 75% of the U.S. workforce will be millennials who could revolutionize healthcare delivery across the country. Traditionally, most Americans receive their health insurance benefits from their employer so inevitably millennials and healthcare systems across the country will collide. The battle between these two Titans could revolutionize health care delivery for the better across the country. This session will shed light on the unique position that case managers could find themselves in as consider the ethics, strategies and case management processes necessary to meet the needs of this millennial consumer.

Learning Outcomes:

1. Steps to develop mentoring and recruitment of Millennial case managers
2. Embrace ideas to grow the use of technology in your workplace, to further connectivity to all patient types, including millennials
3. Case managers to identify, assess and advocate for millennial patients, in spite of systemic barriers.

Credit Information:
The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.

This program has been pre-approved by The Commission to provide continuing education credit to CDMS® board certified disability managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.

To earn contact hours/CEs: In order to earn your contact hour(s)/CE, you will have to watch the presentation in its entirety and complete the survey. Once both the presentation and survey are marked as complete, you will receive your Certificate of Completion. If you are a CCM, your CEs will automatically record in your CCMC account.

Disclosures:
All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.

Commercial Support or Non-Commercial Sponsorship:
There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.

Expiration date: 1/31/2026