Thank you Thank you for joining. Please complete the course evaluation. Contributors Erin Rhatigan Erin Rhatigan has been a registered nurse for 35 years and as a registered nurse has worked in the acute care setting, the longer term care setting, the home health care setting and in the outpatient care setting as a staff nurse, as a manager, and as a case manager. Erin holds a Bachelors degree in nursing, she is a certified legal nurse consultant and a certified case manager. As a professional case manager Erin is part of a unique group of providers capable of keeping a health care system running smoothly and efficently in any conditions, and in ways that benefit patients, health care providers and the stake holders alike. She looks forward to working in, and/or being involved with professional case management for many years to come. Erin believes in the importance of professional case management to the functionality of any type of health care system now or in the future.