Skip to main content

Ethical Issues in Workers' Compensation


Chikita Mann, MSN, RN, CCM

Description and CE information:
The ethical foundation for case managers in all settings is advocacy for the client. One must follow the ethical mandate to provide the right services at the right time in the right setting, in accordance with the goals of the client/caregiver.

In any situation, the case manager is bound to a code of ethics that arises from their primary profession. Board-certified case managers are also bound to uphold the Code of Professional Conduct for Case Managers adopted by the Commission for Case Manager Certification.

It must be acknowledged that the CM is under great pressure to balance this ethically driven advocacy with responsibilities to the other stakeholders, including the organization, the employer, the providers, and the payors.

Learning Outcomes:
  • Define ethics and list the five principles of ethics.
  • Apply the ethical principles to specific clients within their practice setting.
  • Formulate a plan for responding to an ethical dilemma in their practice.
Credit Information:
The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.

Disclosures:All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.

Commercial Support or Non-Commercial Sponsorship:There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.

Expiration date: 12/5/2021