Speaker:

Vivian Campagna, DNP, RN-BC, CCM

In this presentation, the speaker will define empathetic leadership, identify qualities important to the development of empathetic leadership, and help participants learn how to balance being empathetic and being able to make the hard decisions for the good of the team, the organization, and the clients served.

Learning Outcomes:

• Define empathetic leadership in the context of health care,
• Identify types and qualities of empathetic leadership, 
• Demonstrate understanding of the balance between empathetic leadership and difficult decision making.
  

Credit Information:

The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

This program has been pre-approved by The Commission for Case Manager Certification to provide Ethics continuing education credit to CCM® board certified case managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.

This program has been pre-approved by The Commission to provide Ethics continuing education credit to CDMS® board certified disability managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.

To earn contact hours/CEs: In order to earn your contact hour(s)/CE, you will have to watch the presentation in its entirety and complete the survey. Once both the presentation and survey are marked as complete, you will receive your Certificate of Completion. If you are a CCM, your CEs will automatically record in your CCMC account.

Disclosures:

All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.

Commercial Support or Non-Commercial Sponsorship: There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.

Expiration date: 12/1/2025