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Dr. Muller is a practicing Attorney. Her practice includes defense of healthcare professionals before state licensing boards, case management litigation, family law, wills, trusts and estates. She received her nursing degree from Pace University, her Bachelor of Arts Degree in Health Care Management at St. Peter’s University of New Jersey, and her Juris Doctor from Quinnipiac University School of Law in Connecticut. She is the Contributing Editor of Professional Case Management: The Official Journal of the Case Management Society of America (CMSA). She is an adjunct Professor at St. Peter’s University School of Nursing in the MSN and DNP Programs. Dr. Muller is the author of over 50 articles in nursing and case management journals. She is a contributor to the 2016 CMSA Standards of Practice and Career & Knowledge Pathways, the author of legal chapters of the 3rd edition of Case Management: A Practical Guide for Education and Practice and the 3rd edition of the CMSA Core Curriculum for Case Management. She is a former Commissioner for the Commission for Case Management Certification (CCMC), where she now serves on the Professional Development and Education Sub-Committee, as a Facilitator for the CMCC 360© 2-Day Immersion Program and is a contributor to the CCMC Case Management Body of Knowledge (CMBOK). She is a past President of the New Jersey Chapter of CMSA. Dr. Muller has also served her community as public defender, municipal court judge and, councilwoman. She is married to her law partner and grandmother of 4.
Karen N. Provine is a vocational rehabilitation counselor and training consultant in private practice. She has been recognized at the state and national level as a leader and subject matter expert in the field of vocational rehabilitation case management. A former CCMC Commissioner, she has chaired numerous committees for the Commission and has been a volunteer committee member and test developer for more than 20 years.