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  1. Courses/Programs
  2. Introduction to Moving

Introduction to Moving


A basic introduction to the moving industry suitable for new recruits, part-time and seasonal staff members.  

The course covers:
  • Why Do We Move
  • Move Types
  • Phases Of A Move
  • Business Communication Skills
  • Professional Phone Handling
  • Introduction to Transport & Forwarding
  • Truck Transport
  • Rail Transport
  • Sea Shipment
  • Air Shipment
Course Time Requirement:  2 to 4 Hours

Course Objectives:
  • Identify key events that trigger moving which make it such a stressful activity
  • Learn the importance of empathy in customer service
  • Teach importance of professional business communication
  • Introduce move types and the phases of a move
  • Introduce various modes of transport 

$75.00 - $150.00
IAM Member
$100.00
Non-Members
$150.00
IAMX-Validated
$75.00
Invan
$75.00
New Users
$150.00
Items Included in the Purchase of this Course
Section Icon

Introduction to Moving - Why do We Move?

Section: 1 Presentation 1 Assessment 1 Document
Section Icon

Introduction to Moving - Move Types

Section: 1 Presentation 1 Assessment 1 Document
Section Icon

Introduction to Moving - Phases of a Move

Section: 2 Presentations 2 Assessments 2 Documents
Section Icon

Introduction to Transport & Forwarding

Section: 1 Presentation 1 Document
Section Icon

Truck Transport

Section: 1 Presentation 1 Document
Section Icon

Rail Transport

Section: 1 Presentation 1 Assessment 1 Document
Section Icon

Sea Shipment

Section: 1 Presentation 1 Assessment 1 Link 2 Documents
Section Icon

Air Shipment

Section: 1 Presentation 1 Assessment 1 Link 2 Documents
Section Icon

Business Communication Part I

Section: 6 Presentations 1 Document 1 Assignment
Section Icon

Business Communication Part II

Section: 1 Presentation 1 Assessment 1 Document
Section Icon

Professional Phone Handling

Section: 1 Presentation 1 Assessment 1 Document

Introduction to Moving

Assignment: Status: Not Submitted

IAM Introduction to Moving Course

Certificate: 0/11 Course items completed
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