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IAM Learning

Link to IAM Knowledge Base


The IAM Knowledge Base can be described as an open, self-serve, library of best practice resources shared by IAM Members for the benefit of the professional moving industry and its customers.

Rather than having the IAM try to determine the best method for packing and preparing a Flat Panel TV, for example, we thought it would be better to allow our members to submit examples of their best practices. This way, we can include versions from different regions to reflect variances in materials and methods.

We invite IAM Members to submit training videos and other resources for possible inclusion in the IAM Knowlege Base.





The IAMTrusted Moving Company Training Course


IAMTrusted Moving Company Training Course


The IAMTrusted Moving Company (“ITMC“) designation recognizes IAM member companies that have made significant investments in their business to promote a culture of competence, knowledge, and conscientiousness within their staff and wish to display a tangible commitment of their trustworthiness to their industry colleagues. These companies also wish to reduce inefficiency and risk by choosing to collaborate with their peers who have also made this same commitment by earning their ITMC credentials.  Learn about the IAMTrusted Moving Company Program, IAM Code of Ethics and the IAM Issue Resolution System in this course.

Note:  Only IAMX-Validated Members have access to this content.  For information on IAMX Validation, please contact connect@mobilityex.com.






The IAM Leadership Training Program is a comprehensive curriculum designed to help existing and aspiring leaders develop essential leadership skills, including communication, strategic thinking, decision-making, team management, and Diversity, Equity & Inclusion (DEI). This program is ideal for individuals looking to make a positive impact within their organizations and lead with ethics and integrity. Through this program, participants will learn how to improve communication, manage difficult conversations, energize team members, bridge the diversity gap, develop critical thinking, align goals with the organization's overall plan, establish a vision, and manage "up". By the end of the program, participants will have the tools and skills needed to be effective leaders.





Member Companies rely on IAM to provide them with tools to make business easier. Trade issues cause significant friction for members and limit energy that could be directed toward optimizing their business. Learn how to use the IIRS to resolve issues and disputes with industry service providers.



View the IIRS Training Course



The IAM Professional Staff Development Program
Read our Student Reviews

The International Association of Movers (IAM) represents more than 2,000 companies in over 170 countries that engage in the business of moving, relocation, logistics and mobility services. We have distilled lifetimes of experience in the business to bring your company the best training resources the industry has to offer.


IAM Learning is a professional development initiative designed to help train and educate the employees of our member companies, while shifting the burden of training time and resources from your experienced, productive employees. IAM Learning can help decrease your on-boarding time for new employees and boost the skills, competencies, and productivity of your work force.

The primary objectives of IAM Learning are to:

  • Promote connectivity and improve efficiency by developing and promoting industry standards through common training resources;
  • Assist members with orientation and onboarding of new staff (reduce staff turnover);
  • Promote industry-recognized, competency-based credentials;
  • Contribute to industry-wide continuous quality improvement;
  • Improve public perception and the professional image of our industry; and
  • Assist in defining career paths for industry professionals.


The IAM welcomes member involvement by industry Subject Matter Experts. Please contact iamlearning@mobilityex.com.


Move Coordinator Training
Program


Residential Sales Training
Program


Military Move Coordination
Course


Liability, Transit Insurance, Claims
Management Course


Mobility Industry In Context


IOMI Certified Office Mover

Professional Image


IAM Learning & IAMX Help
& Tutorials


Training Course Samples

IAM TMS
ITMS Designation
IAM TMMS
ITMMS Designation
60 Minute CFO - Financial Disciplines for Movers
Financial Disciplines for Movers

Featured Live Events

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April 4, 2023
Tue 11:00 PM EDT
Web

Leadership Challenges within Asian Culture

This panel discussion will explore the unique leadership challenges women face within Asian culture, focusing on the role of culture in shaping leadership styles,...

  • Duration 0H 59M
  • Seats Available
  • Single event
Live Web Event Icon
April 11, 2023
Tue 11:00 AM EDT
Web

IAMTrusted Moving Company - Official Launch

​Join us for this session as ITMC principals relate their experience and reasons for leading the way as early adopters as we mark the official launch of the IAMTrusted...

  • Duration 1H 0M
  • Seats Available
  • Single event
Live Web Event Icon
April 12, 2023
Wed 1:00 PM EDT
Web

US Government & Military Affairs Update - April 12, 2023

Join Chuck White, IAM President and Dan Bradley, IAM Director of Government Affairs for an update of issues related to the US Government and Military.

  • Duration 1H 0M
  • Seats Available
  • Single event

Courses/Programs

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IAM Trusted Moving Company Training Course

The IAMTrusted Moving Company Training Course

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Supply Chain Issues Impacting International Moving Industry

Supply Chain Issues Impacting the International Moving Industry

The intent of this study is to expound on the wide-ranging impacts of this global crisis on the moving industry and its corporate, government, and private moving...

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  • 1
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The Fast Track to Understanding Finance for Movers

Financial Disciplines for Movers

​Dave Duryee is the author of the five-star rated Amazon Bestseller book entitled "60 Minute CFO: Bridging the Gap Between Business Owner, Banker and CPA". This...

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  • 1
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IOMI - Certified Office Mover Training Course

​The Certified Office Mover Course was created by Ed Katz of International Office Moving Institute (IOMI). The best practices methods were developed over 20 years as...

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  • 1

Introduction to Moving

​A basic introduction to the moving industry suitable for new recruits, part-time and seasonal staff members.

  • 11
  • 1
  • 1
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