US Transcom ships an estimated 450,000 shipments annually making the US military one of our industry's most important customers..  This course introduces:

• The Customer Perspective - a message from our military service members and their families
• Tender of Service (TOS)
• Defense Transportation Regulations (DTR)
• DTR Shipping Handouts
• DP3 Claims & Liability Business Rules

Learners may wish to complete IAM Learning's Move Coordinator Training Program which provides general move coordination, business communications and customer service skills training prior to taking this specialist course.

Upon successful completion of this course and assessments, the learner will receive a Certificate of Achievement.  This course is priced at US$100 for IAM Members.