• Why Do We Move
• Move Types
• Phases Of A Move
• Business Communication Skills
• Professional Phone Handling

This course is one part of the 6 part IAM Move Coordinator Training Program.  Learners who successfully complete the 6 part program will receive a Certificate of Achievement for the IAM Move Coordinator Training Program.  IAM Members may purchase each course for US$50 each or purchase the Program Bundle for a discounted US$250.

Please note that access to the course will expire 180 days after you purchase the course or bundle.

This training program requires responses to essay assignments that are designed to test your knowledge and retention of the course materials. They are also designed to assess your writing skills, presentation and attention to detail.

While we encourage online research and use of available tools, we do not permit copying and pasting directly from sources including AI tools like ChatGPT. We also encourage collaboration and discussion with your colleagues but copying and pasting assignments is not permitted.

Ray daSilva started his career in the moving industry as a military moving consultant in Anchorage, Alaska in 1978. Ray quickly advanced to sales, managerial and executive roles at some of the industry’s leading companies including 23 years at the Crown Worldwide Group.

His experience has included designing and implementing innovative learning and professional development programs.

He currently resides in Washington, DC where he is President of Mobility Exchange LLC, a strategic consulting and technology company focused on serving the moving, relocation and mobility services industries.