- Pre-Move Survey
- Confirmation & Completion of Customer Needs Analysis
- Options Review & Recommendation
- Costing & Pricing Analysis
- Proposal Preparation
- Proposal Presentation
- Follow-Up & Sales Resolution
- Processing Acceptance & Confirmation
- Quality Control Inspection
- Customer Satisfaction Follow-Up
- Sales Prospecting & Referral Relationship Management
This course is one part of the 6 part Residential Sales Training Program. Learners who successfully complete the 6 part program will receive a Certificate of Achievement for the Training Program. IAM Members may purchase each course for US$50 each or purchase the Program Bundle for a discounted US$250.
Please note that access to the course will expire 180 days after you purchase the course or bundle.