Thank you This live web event has ended. Thank you for attending. Contributors Charles White President, International Association of MoversCharles “Chuck” White has been involved in the moving industry since 1994 when he went to work for Executive Moving Systems in Woodbridge, VA. Previous to that Chuck worked as a high school teacher and football coach in Maryland and Northern Virginia. During his time serving as Director of Sales & Marketing at Executive he was elected to a volunteer position on the Executive Committee of the International Association of Movers (IAM), formerly known as the Household Goods Forwards Association of America (HHGFAA). He served on that Committee for four years and in 2005 he joined the IAM staff as their Director of Government & Military Relations. He held that position for 10 years and in 2015 Chuck was promoted to the position of Senior Vice President for the organization. In January, 2019, Chuck became the President of IAM. Julia O'Connor Julia is the Director of Membership & Database Management with the International Association of Movers (IAM). With 11 years of experience at IAM, Julia continues to work with new and prospective members to communicate the value of membership. She directsIAM's member-driven activities to develop programs, initiatives, and policies to increase membership and member engagement. Julia supports several IAM committees, including Core Members' Management Board, IAM-YP Management Board, Membership & Programs Committee, the Leadership Alliance Council, and administrative support to the International Shippers Association (ISA). Through the American Society for Association Executives (ASAE), Julia is serving her second term on the Membership Professional Advisory Council. Julia holds a BA in Psychology from Pepperdine University and is working towards her master's in management specialization in marketing through the University of Maryland Global Campus. Ray daSilva President, Mobility Exchange, LLC Ray daSilva started his career in the mobility services industry in 1978 as a moving consultant doing military services for Alaska Orient Van Service, a United Van Lines agent in Anchorage, Alaska. He held positions in sales, management and executive roles based in Anchorage, Honolulu, Singapore, London, Florida and Washington, DC. During his 23 years with the Crown Worldwide Group, Ray served on its Executive Board where he contributed to the growth of its global network of offices. He played a key role in developing Crown University, a visionary staff training and management development program. Throughout his career, Ray has believed in the inherent power of facilitating connectivity and collaboration within a fragmented industry. This led him to contribute to the development of RedSky Mobility Solutions, an innovative cloud based international move management system. He currently serves as President of Mobility Exchange, LLC which develops and implements collaborative technology solutions for the mobility services industry in partnership with the IAM.