Pandemic Related Workforce Issues - Panel Discussion

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Description

Reports indicate that global demand for moving services is surging. Service providers are facing extreme challenges to recruit and retain operational and administrative staff. Shortages, extreme weather conditions, transport and supply chain issues added to long hours and understandably frustrated customers have created a boiling point. Our panel will explore how these issues are impacting mobility services providers and how we can best deal with the extreme challenges being faced by our industry.

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Contributors

David Cox

Executive Vice President, Residential Services - JK Moving Services
With more than 20 years of experience in household goods moving, David Cox leads JK’s residential services division. Cox is responsible for managing the residential team while ensuring strategic growth and profitability across the division. By developing strong team members, providing the latest technology, and developing efficient procedures, Cox ensures the business unit maintains the highest level of customer service.

Prior to joining JK, Cox served in senior leadership roles with some of the most prominent brands in the moving and storage industry, managing every aspect of residential moving services from operations to quality assurance. Previously, Cox served on the Board of Directors for the Pacific Northwest Relocation Council and Big Brothers Big Sisters of Puget Sound.

Prior to entering the relocation industry, Cox graduated from Carleton College in Minnesota before serving two years in the Peace Corps teaching English to students in Albania.
Brian Devine

Senior Vice President, EmployBridge
Brian Devine is the Senior Vice President of EmployBridge, and a 26-year veteran of the staffing industry. In 1999, Brian started ProLogistix, one of the largest providers of logistics talent in the country. He also leads ResourceMFG, the manufacturing division of EmployBridge. Combined, the two operations employ over 50,000 associates in the supply chain across the US.

In 2007, Brian launched the Voice of the Blue-Collar Worker Survey which is the largest survey of its kind in the country. The survey captures the work-related priorities and the preferences of thousands of hourly workers in the supply chain.

Brian is a member of the Advisory Council of the Warehouse Education and Research Council (WERC). Additionally, he is a frequent contributor to national media outlets including The Wall Street Journal, and he speaks at national and local industry events on the topic of labor.
Ray daSilva

President, Mobility Exchange, LLC
Ray daSilva started his career in the mobility services industry in 1978 as a moving consultant for Alaska Orient Van Service, a United Van Lines agent in Anchorage, Alaska. He has held positions in sales, management and executive roles based in Anchorage, Honolulu, Singapore, London, Florida and Washington, DC. During his 23 years with the Crown Worldwide Group, Ray served on its Executive Board where he contributed to the growth of its global network of offices.

He played a key role in developing Crown University, a visionary staff training and management development program. Throughout his career, Ray has believed in the inherent power of facilitating connectivity and collaboration within a fragmented industry. This led him to contribute to the development of RedSky Mobility Solutions, an innovative cloud based international move management system. He currently serves as President of Mobility Exchange, LLC which develops and implements collaborative technology solutions for the mobility services industry in partnership with the IAM.
Steve Weitekamp

President, The California Moving and Storage Association
Steve Weitekamp has been President of the CMSA for over 15 years. He has also served as the Chairman of the National Council of Moving Associations for the past 6 years. Steve worked for 20 years in the moving industry prior to taking up his post at the CMSA.

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Description

Contributors

David Cox

Brian Devine

Ray daSilva

Steve Weitekamp