What Can I Do? Your Options and Exposure to Cremation Authorization Disputes
This is a refresher course on the laws that apply to cremation authorizations, options for dealing with related disputes and 497 licensees' exposure as a result.
Explore Courses
The Importance of Exposure to a Communicable Disease and the Human Immunodeficiency Virus within Our Working Environment
This course provides an in depth overview of communicable diseases and HIV within the working environment.
Disaster Planning
This course focuses on steps a business should take to help expedite recovery and resume serving customers as quickly as possible.
FTC Funeral Rule Compliance from Certified Safety Training (CST)
This course is intended to help you, the funeral provider, comply with the Federal Trade Commission (FTC or Commission) Funeral Rule. (Revised in 1994.)
Lead Generation: The New Online Dating
You will learn how to leverage online lead generation tools that will allow you to connect with the influx of a new type of customer.
Update on EPA Evaluation of Formaldehyde, NFDA Formaldehyde Study, and Best Practices to Manage Risk for Embalmers
This course provides current information on formaldehyde and best practices to manage risk for embalmers.
Strategic Partnerships: Florida End-of-Life Doula Association
You will learn about the specific services that end-of-life doulas offer and how funeral homes can develop strategic partnerships with the Florida EOL Doula Association.
Keys for Crossing and Closing the Experience-Perception Gap
You will learn great ideas for communicating the value of a funeral and the value of your services as a funeral service professional to grieving families.
Head Seat at the Table: How Grassroots Advocacy and Professional Integrity Ensure a Bright Future within Florida's Legislative Landscape
This course focuses on the importance of grassroots advocacy and political engagement by independent funeral service professionals.
Mastering the I-Trust
Learn from our team of experts just how EASY it is to Trust with the IFDF and how historically successful our investment strategies have been.
How the Treatment of Deceased Bodies May Impact Funeral Service in Your State
You will learn about the unregulated body broker industry and federal legislation that will protect funeral service and give a peace of mind to grieving families.
The Urns and Outs of Cremation Memorialization
You will discover the reasons families have chosen cremation over the years and how funeral and cremation providers can remain relevant in their communities.
Music, Words & Ceremony for Natural Burial Graveside Services
You will learn about green burial services that you can use to address the needs of grieving families wanting a meaningful, natural graveside experience.
Understanding Hospice & Building a Supportive and Complementary Relationship
You will learn about the Hospice Benefit and the scope of services included in the Hospice Benefit and tips on building relationships with your hometown hospices.
Modern Funerals: Non-Traditional Customers, Cremation, and How to Successfully Cater to these Audiences
This course will cover funeral options available to today's families interested in greener funeral alternatives and how funeral homes can provide these options.