Relos: Near, Far and Far, Far Away! (2-2)

4 Course items

Be bold! Seize the opportunity to learn the complex rules, regulations, challenges, and opportunities that await you in moving clients out of provinces or even out of Canada or the USA. You will learn best practices and in-depth knowledge of all moving processes required to be successful in this rapidly increasing consumer marketplace. Identify a core body of knowledge related to truly long distance moves: procedures, documents, processes, and special skills. Learn how to reduce the number of service failures, improve customer satisfaction, and elevate the quality and consistency of service for this particular kind of move. Raise your overall level of professionalism and performance with clients moving beyond your own "borders."

Objectives

  • Learn best practices and in-depth knowledge of all moving processes required to be successful in this rapidly increasing consumer marketplace
  • Identify a core body of knowledge related to truly long-distance moves: procedures, documents, processes, and special skills
  • How to reduce the number of service failures, improve customer satisfaction, and elevate the quality and consistency of service for this particular kind of move