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Business Resources Track

In order to provide a new or seasoned business owner with the fundamentals and tools necessary to start, grow or adjust your business, NAPO has created the Business Resources Track. The Education Committee has developed this curated list from NAPO-U to help you create a thriving, sustainable business. Whether you need to learn new skills or fill in knowledge gaps, you’ll gain fresh perspectives in marketing, administration, client relationships, strategic thinking and more. Investing in these courses will expand your skills and help you develop a professional mindset.

The classes have been grouped into key business categories so you can take them based on your needs. While some of the material is geared towards working with clients, much can be gained by applying these concepts and tools to your own business. This Track does not offer its own Specialist Certificate, however, the classes in red are applicable to the Residential and/or Workplace Productivity Certificates. The foundational classes include the three required courses (in blue) to become a Professional NAPO Member.


  • There are no Specialist Certificate Badges earned for this track.
  • A member can choose to take any of the classes they desire. This track is meant to be a resource for any areas one might be lacking in one’s business entrepreneurial knowledge.
  • Classes highlighted in red can count towards the Specialist Certificate Tracks.
  • Classes highlighted in blue are the three required courses to transition from Provisional Member to Professional Member
Class Level:
  • XX 1-###  Beginner 
  • XX 2-###  Intermediate (2-5 years experience)
  • XX 3-###  Advanced (5+ years experience)
  • XX 4-### General (For everyone)


Foundational Classes
L/OD 1-001 Introduction to Professional Organizing 
OD 1-101 Fundamental Organizing and Productivity Principles 
OD 1-102 Fundamental Organizing and Productivity Skills 
OD 1-103 Ethics for Professional Organizers and Productivity Specialists 
L/OD 1-104 Starting an Organizing and Productivity Business 
OD 2-201 Running a Successful Business with Employees

Professional Mindset
CR 2-220 Spotlight Consulting Interactive: Business Consulting in Action! 
CR 4-409 The Third Factor: The Mindset for High Performance Leadership 
CR 4-410 Imperfection Rules! Creative Ways to Run Your Business 
CR 4-411 The Power to Say No So You Can Say Yes to What Matters 
CR 4-412 How to Work On Not In your Business 
CR 4-419 THE ORGANIZING BUSINESS: Scandal, Sabotage, Sanity, Success 
CR 4-420 Demystifying the Deaccession and Appraisal of Household Contents 

CR 1-114 QuickBooks for Organizers 
CR 2-217 Show Me the Money! Money Mindset and & Pricing Strategies 
CR 2-219 How to be an Independent Contractor 
CR 3-307 Profit & Add Value with Online Training 
CR 4-417 How to Succeed at Speaking for Fees 

CR 3-308 Boost Your Brand and Business with Video Marketing 
CR 3-309 Bridging to Corporate Organizing and Productivity 
CR 4-423 How to Get and Keep Media Attention
CR 4-413 Content Marketing: Blogging Tips for Your Small Business 
CR 4-414 Media Magnet 
CR 4-415 Rock Your Content 
CR 4-422 TED Talk: Networking for Introverts 

OD 2-206 Project Management for Professional Organizers 
L/OD 2-207 Client Intake Interviews 
CR 2-218 Transparent Power: Improve Client Outcomes through Direct Communication 
CR 2-224 Bridging the Gap through Virtual Organizing 
OD 4-403 Managing Client Expectations 
CR 4-416 Finding Flow: Understanding Your Client’s Style 

Admin Solutions
OD 1-110 Going Paperless to Boost Productivity 
OD 1-111 Tech Solutions for Happier Clients 
CR 1-115 Eliminate Email Overwhelm for You and Your Clients 
OD 2-204 Organizing Digital Information 
CR 2-221 Grow Your Organizing Business with the Team Approach 
OD 4-404 Classic Time Management Systems 
CR 4-418 Nine Technology Tools to Skyrocket Productivity 
CR 4-421 Beyond the Label Maker; Tools of the Trade