Instructor: Amy Trager & Suzy Margolis Hart
Total time: 64 minutes
Conference Year: 2016
In this session, participants will understand the importance of a calm working environment for both organizer and client. Through case studies and group discussion, Amy and Suzy will demonstrate best practices for flexible, goal-oriented sessions; physical stamina and guiding changes in both attitude and roadblocks.
Please be sure to listen for and record the code words given during the presentation. The instructor will explicitly verbalize code words periodically throughout the class (i.e. "The first code word is...") Note: Not all instructors give code words. If you do not hear any, please indicate "none given" on the course evaluation.