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  1. Courses
  2. Sales Training Series for t...

Sales Training Series for the Firearm Industry Retailer (2022)

NSSF®, the firearm industry trade association, is providing industry businesses with FREE in-depth sales training online via this 2022 Sales Training Series -- a bi-weekly, live webinar series, with a focus on customer satisfaction, growth and return rate. Register for upcoming sessions here.

This series of sales training webinars for firearm industry retailers is presented by NSSF Range & Retail Consultant Hank Yacek. 

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What Do Customers Really Want From Retail?

Presentation: 41 min 1 sec
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What is a Customer Worth?

Presentation: 49 min 47 sec
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Be More Profitable by Not 'Selling' Products

Presentation: 48 min 10 sec
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How to Keep your Team Focused on Customer Satisfaction

Presentation: 57 min 57 sec
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During Market Surges Grow your Market Share by Avoiding 'Cruise Control'

Presentation: Hank Yacek, 58 min 44 sec
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