Creating a Successful Ambassador or Diplomat Program
Learn how to recruit, engage, and manage an enthusiastic and impactful group of volunteers to promote your chamber and engage your members.
Explore Courses
ACCE’s on-demand learning catalog includes recorded
webinars, peer roundtables, publications, conference materials, and more. Click on any of the courses below to explore and access content. You may also browse by topic:
Most resources are free with your ACCE membership. Resources marked "premium content" are available for purchase. Horizon Investor and All ACCEss Pass discounts are applied during the purchase process.
Introducing ACCE's new Certificate in Chamber Management Program
ACCE’s Certificate in Chamber Management program provides flexible, on-demand education in essential subject areas. Whether you are a seasoned chamber staff member or brand new to the industry, these courses serve as foundational basics or topical refreshers. Click below for more information and to get started with courses in Governance & Planning and Operations & Finance. Additional courses will be released in the coming months.
Introducing ACCE's new Certificate in Chamber Management Program
ACCE’s Certificate in Chamber Management program provides flexible, on-demand education in essential subject areas. Whether you are a seasoned chamber staff member or brand new to the industry, these courses serve as foundational basics or topical refreshers. Click below for more information and to get started with courses in Governance & Planning and Operations & Finance. Additional courses will be released in the coming months.
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Membership Development Division
Recordings of Membership Development Division roundtables and related resources.
Membership Development Fundamentals
Sales, retention, and engagement fundamentals for chamber membership development professionals. Recorded in 2021.
Selling Your Chamber's Mission
Looking to revamp your sales strategy to leverage your chamber's mission as an integral part of the sales process? Gain tips and strategies in this collection...
Support for Small Business
Learn more about programs that support, encourage and promote small businesses, startups, and entrepreneurs. Recorded in 2021.
60 Membership Ideas: 45 Minute Edition
This session provides a platform for membership and sales pros to spend one minute sharing a great idea that works for their chamber. Recorded in 2021.
What Young Professionals Really Want
Learn how Engage! Cleveland has adapted their programming to attract, engage, and retain young, diverse talent.
Win Back Campaigns: Courting Dropped Members
In this webinar led by Cathi Hight, explore potential challenges, elements, and strategies for a successful campaign to target and recruit former chamber members.
60 Sponsorship Ideas in 60 Minutes (2021)
Join us for a virtual version of the classic ACCE convention session.
When Every Dollar Counts: High Stakes Member Engagement
By adapting engagement processes and targeted its sales strategy, the Tulsa Regional Chamber elevated member satisfaction levels to achieve critical resource needs.
The New Chamber Sales Playbook
In this online seminar series, get insight into best practices for chamber sales success during challenging times.
Selling in the Age of COVID
Learn strategies for building an investor base to promote economic recovery and build a prosperous future for your community.
Selecting and Coaching Your Sales Team to Success
Learn effective strategies for hiring, coaching, and managing a successful chamber sales team, even during a crisis, in this two-part virtual seminar.
Demonstrating Member Value in a Crisis
Learn how your peers have engaged with members and prospects and built a pipeline for the future, by demonstrating the value of chamber membership during COVID-19.
Sales Training Conference (2020)
Slide presentations and handouts from ACCE's annual sales training conference, held in Lexington, KY, on March 5-6, 2020.