The basic objective of The Code of Professional Conduct for Case Managers is to protect the public interest. Accordingly, the Code consists of Principles, Rules of Conduct, and Standards for Professional Conduct, as well as the CCMC Procedures for Processing Complaints.
The Principles provide normative guidelines and are advisory in nature. The Rules of Conduct and the Standards for Professional Conduct prescribe the level of conduct required of every certificant. Compliance with these levels of conduct is mandatory and enforcement will be through the CCMC Procedures for Processing Complaints.
- Differentiate between the Rules of Conduct, Standards for Professional Conduct, and Principles outlined in the Code
- Explain the procedures for filing and processing a complaint against a CCM
- Define important ethical terms associated with the case management profession
- Appreciate the importance of adherence to the Code for all case managers
The Commission for Case Manager Certification (CCMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to CCM® board certified case managers. The course is approved for 2 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
This program has been pre-approved by The Commission to provide continuing education credit to CDMS® board certified disability managers. The course is approved for 1 CE contact hour(s). Activity code and Approval number will be awarded on your certificate of completion.
To earn contact hours/CEs: In order to earn your contact hour(s)/CE, you will have to watch the presentation in its entirety and complete the survey. Once both the presentation and survey are marked as complete, you will receive your Certificate of Completion. If you are a CCM, your CEs will automatically record in your CCMC account.
All planners and speakers have disclosed that they have no relevant financial relationships or conflicts of interest with commercial interests related directly or indirectly to this educational activity.
Commercial Support or Non-Commercial Sponsorship:
There is no commercial support for this activity. The planners and faculty have no relevant relationships to disclose.
Expiration date: 1/31/2026