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EDU050202: Embrace the Pivot! Implementing an AT Service Delivery COVID Preparedness Plan


COVID 19 has significantly impacted Assistive Technology Service Delivery worldwide. This presentation will provide a high level overview of the development of a virtual community of practice, comprised of AT Specialists worldwide, who collaborated to develop an AT Service COVID Preparedness Plan for the Fall of 2020 addressing the three potential learning environments we will be facing We will also provide various Assistive Technology cases studies of students with low or high incidence disabilities utilizing AT in the 3 different learning environments planned for including a New Traditional, Hybrid or Dual, and Virtual.

Session Content Disclosure: This session focuses on an AT Services Delivery COVID Preparedness Planning Guide that was implemented in the South Shore Regional Center for Education in Nova Scotia, Canada in the fall of 2020. The guide was developed by a virtual community of practice of AT professionals during the summer of 2020 with support from participants of QIAT and the AT Retreat Unconference. 

Learning Objectives

First Learning Objective: Describe 4 steps in developing an effective process for an Assistive Technology Service Delivery COVID-19 Preparedness Plan with worldwide collaboration.
Second Learning Objective: Identify 6 components of AT Service Delivery within three different learning environments.
Third Learning Objective: Discuss one case study of a student utilizing Assistive Technology in each of the 3 different learning environments resulting from COVID 19.

Primary Strand

Education and Learning

Secondary Strand


Target Audience

  • Accessibility Professional
  • ADA Coordinator
  • Administrators
  • AT Specialists
  • Caregivers
  • Communication Specialist
  • Consumers/Individuals with Disabilities
  • Consultants/Trainers
  • Disability Services
  • Educators
  • Faculty/Instructors - Higher Education
  • Family Members
  • Government/Non-Profit Agencies
  • Instructional Technologist
  • Occupational Therapists
  • Paraprofessionals
  • Physical Therapists
  • Speech-Language Pathologists
  • Special Education Educators
  • Teachers of the Visually Impaired
  • Teachers of the Deaf/Hard of Hearing
  • Transition Coordinator
  • Visual Impairment Specialists

Experience Level


Primary Life Cycle Addressed


Content Area

Related Area

Course Schedule

This course was included in the ATIA 2021: AT Connected virtual event education program.

Continuing Education Credits

For Satisfactory Completion and Continuing Education information, please visit: ATIA Online Education CEUs

This course is offered for the following CE Provider Credits:

For: 0.10 CEU Units or 1.0 CEU Hours.

Please refer to the CRC Assistive Technology in Education and Higher Education Series page for further information on how to submit your CRC CEUs for this course to CRCC.


Barbara Welsford, M.Ed., ATP, ATS, LDATS, ADE

Assistive Technology Centre SSRCE, Assistive Technology Specialist


Over thirty years of experience in the field of assistive technology (AT) designing training programs for teachers, administrators, paraprofessionals, parents and students. As AT Specialist for SSRCE I offer direct Assistive Technology service delivery to students in the Nova Scotia public school system assessing for appropriate assistive technology, training teams, purchasing and placing AT and collaborating with other professionals, students and parents to ensure successful implementation and use of Assistive Technology. I have extensive experience teaching assistive technology and Universal Design courses at the university and college levels via face to face training, synchronous online learning through Blackboard Collaborate, Zoom and Go To Meeting and asynchronous training via Moodle. In 2003 I was a lead in planning and implementing an international ATAINS conference on AT at the Nova Scotia Community College, Lunenburg Campus and w also, more recently planned and implemented an international conference on Universal Design, Assistive Technology and SAMR Technology Integration September 29, 2018 on the South Shore of Nova Scotia. I currently sit on the Education Standard Development Committee for Accessibility for Nova Scotia and I am a committee member of the AT&UDL Lead Team for Nova Scotia and highly involved in developing an Assistive Technology Strategy for Education in Nova Scotia. I have a Masters of Education in Special Education Technology, hold an Assistive Technology Professional certification from RESNA, and have an Assistive Technology Specialist Degree from CSU with a certificate in LD and AT from Cambrian college. I am also an Apple Distinguished Educator class of 2011.

Relevant Financial Relationship: Yes
Salary from employment with South Shore Regional Centre for Education and part time salary from Acadia University and Mount St. Vincent University

Relevant Non-Financial Relationship: No

Mike Marotta

Inclusive Technology Solutions, LLC, AT Specialist


Mike is a RESNA Certified Assistive Technology Professional, and the ISTE Inclusive Learning Network 2017 Outstanding Educator, who has been providing direct services to individuals with all disabilities for 30 years. Mike works collaboratively with teams in all environments (school, workplace, and community), through his own technology consulting firm, Inclusive Technology Solutions, LLC, to effectively match the individual’s needs to technology supports.

Mike is a nationally and internationally recognized presenter who was previously a trainer for California State University at Northridge (CSUN), providing practical and in-depth training on assistive technology applications. In addition, Mike is an adjunct professor at Ramapo College of New Jersey (NJ) where he teaches Masters level educators in Assistive Technology and UDL. Mike is the Director of the Richard West Assistive Technology Advocacy Center at Disability Rights New Jersey, the statewide Assistive Technology Act program for New Jersey. Mike is also a member of the Faculty at the Center on Technology and Disabilities, serves on both the CAST Accessible Educational Materials and Center on Inclusive Technology and Education Systems (CITES) Advisory Boards.

Mike believes in the power of professional networking. He is the founder of edcampAccess NJ, an unconference event focused on teacher led professional development opportunities focused on inclusion, special education and assistive technology. Mike is also active on Twitter (@mmatp) and co-moderates the weekly #ATchat chat.

As an independent consultant and speaker, Mike has financial relationships to disclose. These include paid presentation for AT companies (Don Johnston, Text Help) and royalties received from a Chrome as AT guide from NPR, Inc. Mike is not being paid any fees for this presentation. For non-financial disclosures, Mike is the author of a chapter in a book scheduled for release by Routledge in October 2019 titled Universal Access Through Inclusive Instructional Design: International Perspectives on UDL.

Relevant Financial Relationship: Yes
Mike Marotta receives a salary from employment at Disability Rights New Jersey as well as independent consulting jobs throughout the US. These consulting jobs involve fees for speaking and teaching. Mike is also an author receiving royalties from ISTE.

Relevant Non-Financial Relationship: Yes
Mike Marotta is a unpaid Board of Trustee member for the NJ Coalition for the Advancement of Rehabilitation and Assistive Technology. Mike is also an unpaid member of both the CAST Accessible Educational Materials and Center on Inclusive Technology and Education Systems (CITES) Advisory Boards.