The Upstream Effect
In a perfect world, providers could help people get healthy and stay healthy by addressing all the conditions that affect overall health. It’s called an “upstream”...
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CE Opportunities
Below find courses from CMLearning Network & Certification 24/7 webinars, CCMC Code of Professional Conduct. You can also explore sessions you missed or revisit your favorite CCMC New World Symposium topics!
Looking for a specific topic? Use the Browse box below to enter keywords. Or, select the drop-down menu on the Categories listing.Purchase a webinar: Simply click on the topic and click purchase on the following screen! Once you purchase the material an email will be sent to you with the link to access it.
Disclosure: Purchase of these materials are NOT required for renewal, nor do they guarantee approval of renewal. All renewal applications are subject to meet the continuing education requirements and to be reviewed for re-certification as outlined in the CCM Renewal Guide.
Listen and Lead: The Case Manager as Expert...
No two patients are alike, so creating a care plan that both improves patient health and helps them meet their personal goals is a nuanced art. But expert...
Cultural Awareness and Care for Those in Need
With millions of new immigrants coming to our country each year, the need for awareness and skill development to communicate and advocate for individuals in a...
Why Measure? Advancing the Value of Case...
Process, outcome and patient satisfaction measures are an integral part of the health care landscape. This session will address that essential question, and outline...
Ask the Right Questions: Patient Engagement as...
Patient engagement requires a patient who is ready to take action. But a serious diagnosis can produce a range of emotions in the patient--helplessness, anger and...
Escape Adulthood: Laughing Your Way to Less Stress
Healthcare professionals are some of the more stressed-out groups of workers, learning how to properly vent and process stress is critical for any case manager. Stress...
Will Value-Based Care Increase Your Value?
The Affordable Care Act accelerated broader societal trends, pushing adoption of value-based payment models that elevate measurement and leverage technology for more...
High-Value Care: Understanding High-Need,...
The distance between acute care and a soft landing at home is becoming smaller. Under the Affordable Care Act, the CMS Innovation Center designated $500 million to...
Data and the future of patient care data/analytics
The All of Us Research Program is a brand new initiative at the NIH focused on precision medicine. The goal of my presentation is to help raise awareness about this...
Data, analytics and the shift to value-based care
Savvy use of data and analytics holds the promise of supporting quality improvement, patient care delivery and care coordination across settings—all aspects of...
Get Certified, Stay Certified and Develop Others
Many health professionals do not realize the importance of case management certification. Those that are certified can use it to negotiate salaries, act as a SME for...
Communication Skills for Professional Development
Communicating with patients, administration, stakeholders, and colleagues requires different approaches and styles - communication and professional skills are not a...
Be Careful: Personal Safety for case managers
"Violence is a common workplace hazard for healthcare workers. Case managers, as front-line healthcare providers, are often exposed to workplace violence. According to...
Forward Momentum: Unwinding the opioid crisis...
Many case managers may not be aware of federal government priorities and activities to address opioid misuse and overdose. Many of these professionals may not be aware...
VA Panel: Innovation in case management
The VA health system is the largest integrated health system in the country. To serve more than 9 million enrolled veterans every year, the VA systematically works to...